Hello! How can we help you?
Why is my card not accepted?
Most credit cards have 3D Security which has to be activated in order for you to make a purchase. If you are not sure whether the 3D Security for your credit card is activated or not, kindly contact your bank directly and they will help you.
If you're based outside Europe:
Since we're a European company, make sure your bank doesn't have a block on purchases in Europe!
Glad we could help. Thanks for your feedback!
Please give us feedback or ask us over:
- 1-855-895-6635
- Chat with us
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