Receive our product catalogue free of charge!
Please click the button to order our free product catalogue.
Hello! How can we help you?
Help center
Find answers to your questions och learn more about Rollators.
Read and discover more about our premium quality rollators
Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators
Products and services
General
- What is BioKork?
- Can a rollator be taken to the cabin when I fly?
- Where is Trionic made?
- At what height should I push my rollator?
- What is the safest rollator?
- Why is one front wheel on the Veloped higher than the other?
- What are the advantages of an all-terrain rollator?
- Is the rollator assembled on delivery?
- What is the difference between Trionic Walker and Trionic Veloped?
- How do I determine the right grip height of my rollator?
- How do I detach/attach the Walker seat cover?
- Why do my hands hurt when walking with a rollator?
- What are the benefits of rollators?
- Does Trionic offer a guarantee?
- Compare the Trionic Veloped and a Trionic Walker on bumpy surfaces?
- What is the best way to fly with a rollator?
- Do all Trionic Velopeds and Walkers come fully assembled?
- Does Trionic Veloped provide seating?
- Which grips should I choose?
- Which tubes should I choose?
- What is the Trionic Quality Mission?
- How to measure the hand grip size?
- Where can I find videos about the products?
- What is proper air pressure for my Veloped/Walker tyres?
- Can I leave my Trionic outside in all weathers?
- How to change the Veloped Climbing Wheel settings between the terrain- and city-mode?
- How much weight can the rollator hold?
- What is the width of the Walker/Veloped rollators?
- Who will take care of maintenance or repairs on the Walker/Veloped?
- How to pump up Trionic rollator tyres?
- Can I take my Trionic Veloped on a plane?
- What are the dimensions of the rollator Walker?
- How do I fit a monopod to my Trionic rollator?
- Can the Trionic Walker be used during winter on the snow?
- Are you able to install the brake on the Walker before delivering it?
- Are larger wheels better on a rollator?
Veloped
- Is the textile kit for the Veloped included in the delivery?
- How to use and attach the integrated rain cover?
- Is a Veloped equally as stable as a 4-wheeled rollator?
- What is a Veloped?
- Which Veloped-tyres should I choose?
- How heavy is the Veloped?
- Why is the Veloped stated to be a three-wheeler, but it has four wheels?
Walker
- Can You Use a Rollator on Grass?
- Can You Sit on a Rollator and Be Pushed?
- Can Rollators Prevent Falls in the Elderly?
- Who Should Use a Rollator?
- How to Control the Speed of Your Rollator
- What are benefits of using a rollator?
- Why must all wheels be on the ground when walking with a rollator?
- How do I detach/attach the Walker basket?
- Which backrest should I choose?
- How heavy is the Trionic Walker rollator?
- Can I use the Trionic X-Country Tyres on the Trionic Walker?
- Which rollator tyres should I choose?
Services
Product instructions
Rehabilitation and support
Orders and deliveries
Purchase and Payments
Payments
Purchase
- What if my PayPal payment did not go through?
- Are the Trionic rollators covered by insurance in the USA?
- Are the Trionic rollators covered by insurance providers in Canada?
- Are the Trionic rollators covered by insurance providers in Australia?
- How is Social Security coverage handled in France?
- How to use a Promotion Code?
- The e-mail address for logged in
Buy with Klarna
NDIS
VAT Relief
Troubleshooting
Walker
Veloped
General
User Guides
Veloped User Guide
Walker User Guides
Accessories User Guides
Assembly Instructions
- Trionic Walker Backrest – Assembly Instruction
- Walker Cane Holder – Assembly Instruction
- Veloped Cane Holder – Assembly Instruction
- Change an inner tube on a Trionic rollator – Assembly Instruction
- Replacement of Trionic Walker latch – Assembly Instruction
- Syncro Steering Strap – Assembly Instructions
- How do i adjust the brakes on my Veloped/Walker?
- How do I change the grips on my Veloped?
- How do I change the grips on my Walker?
Referrals & Rewards
Membership
- How do I sign up for Trionic Rewards?
- Who is eligible to join Trionic Rewards?
- What am I agreeing to by joining Trionic Rewards?
- Can Trionic Rewards be terminated?
- Can my Trionic Rewards benefits ever change?
- I already have an account. Do I need to create a new one to earn rewards?
- I have an old or multiple email addresses and want to combine my accounts & earnings?
- Does it cost anything to begin earning Trionic Rewards?
- What is Trionic Rewards?
Referrals
- I referred friends to Trionic before the Trionic Rewards program existed. Do I not get anything for it?
- Where can I find my referral link?
- Can I refer customers from other countries?
- How can I track the status of my referrals?
- How do I refer a friend?
- What if I refer someone who forgets to use my referral code?
Benefits
Rewards Credits
- Do my Credits and benefits have any cash value?
- What happens to my Trioinc Rewards Credit if I return a product or if an order is cancelled?
- Is there a limit to how much Rewards Credit I can earn?
- Does Trionic Rewards Credit expire?
- I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?